@aimsports.com account.
Your queue. Every repair assigned to you, grouped by status, with priority badges and age indicators. Click any to update.
Shop-wide view of every open repair. Group by status, office, tech, or priority. Filter by any of the above. For covering a vacation or seeing the big picture.
Find any repair across the whole shop. Search by RFID, serial number, customer, hardware model, status, or words in the reported issue.
Receive customer hardware. Create the Intake record + one Repair row per unit + initial Status History. Every intake starts as "Customer Repair."
Log work, add testing notes, change status, reassign. Writes a Status History entry whenever the status changes.
After diagnosis, flip a Customer Repair to Internal Swap-Out. Reassigns to AiM West/East pool by office, sets status to Awaiting Italy Shipment.
/api/health.