Repair Lookup
Find any repair — open or closed — and read its full history.
Phone number is the fastest lock when a customer calls: it's right on the caller ID.
Email, customer name, and RF number all work too.
A customer match lists
all their repairs, open and closed. Any part of the phone number works — last four digits is plenty.
A Red Tag search says where that tag is.
Browse all Red Tags →
Read-only view — changes are made by techs