All intakes start as Customer Repairs. The decision to swap-out (move a unit to the AiM West/East internal pool for Italy refurb) is made after diagnosis, not at intake. Use the "Convert to Swap-Out" page later.
Loaner Pool Intake mode. Units will be created with Customer = AiM East (VA) or AiM West (CA) Pool based on the selected Office, Status = Loaner Pool, Repair Type = Internal Swap-Out, Disposition = Loaner Pool. Reported Issue is optional.
Track Dump mode. Items are queued to Italy (Awaiting Italy Shipment) under the AiM Track Dump customer. Per item: Individual mints a unique Red Tag for each unit; Batch puts a whole quantity under one tag. Serial / firmware / warranty don't apply.
Adding to this box — customer.
Each unit below becomes its own repair with its own RF number, filed under this box. Customer, office and return address come from the existing intake.
Every unit in this box has already shipped. Adding hardware reopens it — the box sheet will show this unit as still in process, and the box will need shipping again. That's correct for a part that has to go back; just make sure it's what you mean to do.
Submitting...