Statuses

← Admin · Add, reorder, and archive workflow statuses. Names lock once created — the app matches them exactly for auto-close and date-stamping.

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Order is by sort order (low → high) — that's the sequence techs see in the dropdown. New statuses have no automatic behavior (auto-close / date-stamping is wired in code for specific statuses only).

Show archived

Add Status

Name *

The display name techs see. Locks after creation (matched exactly by the app's workflow logic).

Stage (optional group)

Sort order

Lower shows first.

Active (uncheck to archive — removes it from the status picker)